Frequently Asked Questions

Standard implementation takes 3-4 weeks from completion of the initial design call. Implementation includes a design call with a legal operations expert to help you determine your workflows, projects, issue types, and other needs for your system. The complexity of your workflows or additional desired integrations can add time and cost. Our onboarding specialist will schedule a series of meetings to design your instance. Usually, this is done in 1-4 meetings, each last about an hour. After the implementation is complete, there’s a 2-week user acceptance testing period, where minor adjustments can be made to ensure your system works according to your business needs. Training is also included in the implementation package and is performed with your convenience in mind via webinar. We provide two hours of training: one hour of general ALOE training and one hour of admin training after the user testing period is completed. We have video tutorials and user-guides available for further reference. Additional training packages to train an in-house ALOE “expert” are available.

Training is included in the implementation package and is performed with your convenience in mind via webinar. We provide two hours of training: one hour of general ALOE training and one hour of admin training. Some customers choose to become self-sufficient after these two hours of training. We have video tutorials and user-guides available for further reference after your training program is complete.
Train an in-house ALOE “expert” with one of our additional training packages, or empower your team to use the new system more confidently
Keep your team focused on what’s most important by selecting Bigfork Tech’s Manage Services. These services administer your ALOE account for you so your team can come straight to us with their questions and you can focus on what matters.

Yes, contracts can be migrated into the document storage system. This additional service allows for indexing and pulling basic fields like contract name, party name, effective date, expiration date, renewal date and non-renewal period. Because the process is blended with automated and manual tasks, the number of documents dictates the costs and extra timing associated with the migration.