ALOE Support Packages

Support Packages
  • Overall System Health and Stability

    Overall System Health and Stability

  • Periodic Patching and System Upgrades

    Periodic Patching and System Upgrades

  • Backups and Disaster Recovery

    Backups and Disaster Recovery

  • Defect Reporting and Troubleshooting

    Defect Reporting and Troubleshooting

  • Serve as Liaison to Professional Services

    Serve as Liaison to Professional Services

  • Resource for Questions on Use

    Resource for Questions on Use

  • Add/Remove Users

    Add/Remove Users

  • Password Recovery/Reset

    Password Recovery/Reset

  • Change Permissions

    Change Permissions

  • Add Fields, Issues, Boards, and Projects

    Add Fields, Issues, Boards, and Projects

  • Change Fields, Issues, Boards, Statuses

    Change Fields, Issues, Boards, Statuses

  • Create Simple Reports

    Create Simple Reports

  • Modify Dashboards

    Modify Dashboards

  • Manage Alerts

    Manage Alerts

  • Custom Feature Development

    Custom Feature Development

  • Manipulate Workflows

    Manipulate Workflows

  • Additional Workflows and Automations

    Additional Workflows and Automations

  • Integrations

    Integrations

  • New Intake Form URL or Changes to Page

    New Intake Form URL or Changes to Page

  • All Other Services

    All Other Services

Slack Support
Included
  • Overall System Health and Stability

  • Periodic Patching and System Upgrades

  • Backups and Disaster Recovery

  • Defect Reporting and Troubleshooting

  • Serve as Liaison to Professional Services

  • Resource for Questions on Use

  • Add/Remove Users

  • Password Recovery/Reset

  • Change Permissions

  • Add Fields, Issues, Boards, and Projects

  • Change Fields, Issues, Boards, Statuses

  • Create Simple Reports

  • Modify Dashboards

  • Manage Alerts

  • Custom Feature Development

  • Manipulate Workflows

  • Additional Workflows and Automations

  • Integrations

  • New Intake Form URL or Changes to Page

  • All Other Services

Managed Services
$500 per user annually
  • Overall System Health and Stability

  • Periodic Patching and System Upgrades

  • Backups and Disaster Recovery

  • Defect Reporting and Troubleshooting

  • Serve as Liaison to Professional Services

  • Resource for Questions on Use

  • Add/Remove Users

  • Password Recovery/Reset

  • Change Permissions

  • Add Fields, Issues, Boards, and Projects

  • Change Fields, Issues, Boards, Statuses

  • Create Simple Reports

  • Modify Dashboards

  • Manage Alerts

  • Custom Feature Development

  • Manipulate Workflows

  • Additional Workflows and Automations

  • Integrations

  • New Intake Form URL or Changes to Page

  • All Other Services

Add-on Professional Services
By Quote
  • Overall System Health and Stability

  • Periodic Patching and System Upgrades

  • Backups and Disaster Recovery

  • Defect Reporting and Troubleshooting

  • Serve as Liaison to Professional Services

  • Resource for Questions on Use

  • Add/Remove Users

  • Password Recovery/Reset

  • Change Permissions

  • Add Fields, Issues, Boards, and Projects

  • Change Fields, Issues, Boards, Statuses

  • Create Simple Reports

  • Modify Dashboards

  • Manage Alerts

  • Custom Feature Development

  • Manipulate Workflows

  • Additional Workflows and Automations

  • Integrations

  • New Intake Form URL or Changes to Page

  • All Other Services