ALOE Support Packages

Support Packages
  • Overall System Health and Stability
    Overall System Health and Stability
  • Periodic Patching and System Upgrades
    Periodic Patching and System Upgrades
  • Backups and Disaster Recovery
    Backups and Disaster Recovery
  • Defect Reporting and Troubleshooting
    Defect Reporting and Troubleshooting
  • Serve as Liaison to Professional Services
    Serve as Liaison to Professional Services
  • Resource for Questions on Use
    Resource for Questions on Use
  • Add/Remove Users
    Add/Remove Users
  • Password Recovery/Reset
    Password Recovery/Reset
  • Change Permissions
    Change Permissions
  • Add Fields, Issues, Boards, and Projects
    Add Fields, Issues, Boards, and Projects
  • Change Fields, Issues, Boards, Statuses
    Change Fields, Issues, Boards, Statuses
  • Create Simple Reports
    Create Simple Reports
  • Modify Dashboards
    Modify Dashboards
  • Manage Alerts
    Manage Alerts
  • Custom Feature Development
    Custom Feature Development
  • Manipulate Workflows
    Manipulate Workflows
  • Additional Workflows and Automations
    Additional Workflows and Automations
  • Integrations
    Integrations
  • New Intake Form URL or Changes to Page
    New Intake Form URL or Changes to Page
  • All Other Services
    All Other Services
Slack Support
Included
  • Overall System Health and Stability
  • Periodic Patching and System Upgrades
  • Backups and Disaster Recovery
  • Defect Reporting and Troubleshooting
  • Serve as Liaison to Professional Services
  • Resource for Questions on Use
  • Add/Remove Users
  • Password Recovery/Reset
  • Change Permissions
  • Add Fields, Issues, Boards, and Projects
  • Change Fields, Issues, Boards, Statuses
  • Create Simple Reports
  • Modify Dashboards
  • Manage Alerts
  • Custom Feature Development
  • Manipulate Workflows
  • Additional Workflows and Automations
  • Integrations
  • New Intake Form URL or Changes to Page
  • All Other Services
Managed Services
$500 per user annually
  • Overall System Health and Stability
  • Periodic Patching and System Upgrades
  • Backups and Disaster Recovery
  • Defect Reporting and Troubleshooting
  • Serve as Liaison to Professional Services
  • Resource for Questions on Use
  • Add/Remove Users
  • Password Recovery/Reset
  • Change Permissions
  • Add Fields, Issues, Boards, and Projects
  • Change Fields, Issues, Boards, Statuses
  • Create Simple Reports
  • Modify Dashboards
  • Manage Alerts
  • Custom Feature Development
  • Manipulate Workflows
  • Additional Workflows and Automations
  • Integrations
  • New Intake Form URL or Changes to Page
  • All Other Services
Add-on Professional Services
By Quote
  • Overall System Health and Stability
  • Periodic Patching and System Upgrades
  • Backups and Disaster Recovery
  • Defect Reporting and Troubleshooting
  • Serve as Liaison to Professional Services
  • Resource for Questions on Use
  • Add/Remove Users
  • Password Recovery/Reset
  • Change Permissions
  • Add Fields, Issues, Boards, and Projects
  • Change Fields, Issues, Boards, Statuses
  • Create Simple Reports
  • Modify Dashboards
  • Manage Alerts
  • Custom Feature Development
  • Manipulate Workflows
  • Additional Workflows and Automations
  • Integrations
  • New Intake Form URL or Changes to Page
  • All Other Services