March 26, 2021
Legal Department Customer Satisfaction Surveys
Has your legal department surveyed your customers recently? Customer satisfaction surveys for legal departments are…
January 7, 2020
Post-holiday hump
The first full weekend following New Years is often a busy weekend for taking down…
December 24, 2019
Dear Santa | Our annual letter on behalf of in-house lawyers everywhere
Dear Santa... Our annual letter on behalf of in-house lawyers everywhere. It’s that time of…
February 19, 2019
Selling the Cost of Legal Operations Management Solutions
You are sold! A true believer in the benefits that implementing a complete legal operations…
September 4, 2018
3 Easy ways to improve in-house legal workflow
We’ve all heard the tips and read the trends about how in-house lawyers should be…
April 21, 2018
Legal Operations is not an accident
Legal Operations is not an accident. For at least the last decade, in house legal…
March 19, 2018
In-house: How to Measure Success
One of the great things about being in-house is that we don’t have billable hours…
March 5, 2018
Policy: Know Your Players
One of the biggest lessons I learned as an in-house counsel is that if you…
February 26, 2018
Policy: Know Your Audience
When we first started to focus on policy development at Go Daddy, the company was…
